Cancellation Policy

Our standard cancellation policy:

7+ days before the event:
Tickets can be refunded or transferred at no additional cost. 

Please note that tickets can only be transferred once. 

Between 3 and 7 days before the event:
Tickets are strictly non-refundable. However, you have the option to transfer your ticket to another event for a fee of £10 per ticket (TBC). Remember, ticket transfers can only be made once. this is handled by the Booking Companys policy 'ClassBento' they are a partner company and platform we use to sell tickets to events.

Less than 72 hours (3 days) before the event*:
No refunds or transfers will be provided by Leons Paint & Sip**. However, you can sell or gift your ticket to another person. In such cases, please notify Leons Paint & Sip of the new attendee details.
 

*For example, an event starting at 7.00pm on a Thursday must be cancelled before 7.00pm on the preceding Monday to fall outside the 72 hour period.
 

Free to cancel or reschedule up until 3 days before the class

Leons Paint & Sip has partnered with https://classbento.co.uk to provide you with an option to purchase ‘Refund Protection’ for £TBC  per ticket to safeguard against unexpected cancellations resulting from 'documented' accidents or illness. It is important that you read the refund and  T&C  https://classbento.co.uk before choosing Refund Protection if available. Free to cancel or reschedule up until 3 days before the class

Transferred tickets:
Once a ticket has been transferred, it becomes non-refundable under any circumstances.
 

If Leons Paint & Sip need to cancel an event, all tickets will be entitled to a full refund or transfer.

Age restrictions:

Our venue-based events are for guests aged 16 and over. If you’re booking for anyone between 16 and 18, please contact us first, as individual venues may have licensing conditions that affect attendance. Children under 16 are not permitted at standard events, but we can do family events and online events that are suitable for all ages.

Food and drink at our venues:

Your ticket price does not include food or drinks but they can usually be purchased from the venue during the evening. 

Please check availability with the venue on or before arrival. Bringing your own food and drink to the event is strictly prohibited.

Parking:

Please check with the venue regarding parking facilities – and do keep an eye on any signs or restrictions. Unfortunately, Leons paint & Sip can’t take responsibility for any parking fines (even if your painting turned out brilliantly!).

Music:

Leons Paint & Sip Event is not a traditional painting class – Music is played throughout the event.